STAY CONNECTED ANYWHERE, ANYTIME

Verge Business Cloud

We help your team stay connected. Gain access to your VBC apps and find easy-to-follow tips to make communication and collaboration a breeze all in one place.

Verge Business Cloud business phone user resources
Mobile Apps

Download the Verge Phone mobile app to your device and get connected now.

Desktop Apps

Access all your softphone, UCaaS and CCaaS features via our desktop apps.

User Portal

Contact us to access your VBC portal, the central hub for your connectivity solution.

Get Portal Access
User Guide

Check out instructional videos for our desktop and mobile applications.

Watch Videos
Customer Support

We're here to help. Our Support Portal is an easy, convenient way to reach us.

Get Support

FAQs

Welcome to your VBC resource section! Find frequently asked questions below or reach out to our Support Team for service assistance.

Why should I choose a cloud-based phone service over a traditional one?

Switching to a cloud-based phone service offers significant cost savings by eliminating the need for expensive infrastructure and providing predictable monthly pricing. These solutions are highly scalable, allowing you to easily adjust your communication needs without significant downtime. Additionally, cloud-based phone systems offer advanced features and support integration across multiple devices, enhancing flexibility and productivity for your mobile workforce.

Can I transfer my existing business phone numbers to the Verge Business Cloud?

Continuity is important for staying in touch with customers. When you sign up, we will work with your current provider to port your existing business numbers to your VBC solution.

Does Verge Business Cloud support SMS messaging?

Absolutely. SMS is becoming increasingly common for business communications. With VBC, you can enable this capability for your users via our SMS integrations, allowing you to send and receive SMS messages with your business phone number.

Does VBC offer video calls and conferencing?

Yes! Verge Business Cloud supports high-quality video calling as well as video conferencing capabilities.

What IP phone handsets are supported by Verge Business Cloud?

Designed for versatility, VBC supports a wide range of leading phone devices including Yealink, Poly, Fanvil, Polycom, Grandstream, Snom, Cisco, and Mitel. For specific device support, reach out to our team.

Is there a minimum OS version required to use the Verge Phone app?

Verge Phone is an easy-to-use softphone application available for iOS and Android devices. The mobile app requires a minimum Android version of 7.0 and a minimum iOS version of 11.0.

We're growing. How do we add more phones to our VBC platform?

With a centralized admin portal, provisioning and deploying additional softphones is easy. Automated user onboarding emails and QR codes make it simple to get employees online and using their Verge Phone apps quickly. For assistance with your VBC solution, contact our Customer Support Team.

How do I access my CRM contacts from the Verge Phone apps?

VBC is a customizable, versatile telephony solution that can integrate with your CRM and many popular business collaboration tools. When integrated, you'll be able to seamlessly access your CRM contact data allowing you to stay connected with customers and vendors on-the-go.

I'm interested in Verge Business Cloud. How do I get started?

You're in the right place! Our team of communication experts will work with you to assess your current telecommunications environment and architect a VBC solution to fit your business needs. Contact us today.

Serving Diverse Industries

Solutions by Industry

From healthcare to finance, education to manufacturing, Verge's advanced communication and network solutions are tailored to meet the unique needs of various industries. Our expertise in delivering state-of-the-art VoIP and network infrastructure services ensures your business thrives in today's competitive landscape. Explore the difference we can make in your industry and experience connectivity that drives success.